Privacy Policy

Last updated: January 1, 2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, take our skin quiz, subscribe to our newsletter, or contact us for support. This includes your name, email address, phone number, shipping address, payment information, skin type preferences, and product reviews.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, communicate with you about products and services, personalize your experience, and comply with legal obligations.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes internal reviews of our data collection, storage, and processing practices and security measures.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Services

Our website may contain links to third-party websites or services that are not owned or controlled by Moriha Organics. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your jurisdiction where privacy laws may differ. By using our services, you consent to the transfer of your information to and other countries.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us by following the instructions in those messages or contacting us directly.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information.

European Privacy Rights

If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, and data portability.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

Contact Information

If you have any questions about this privacy policy, please contact us at:

Email: privacy@silomaflower.com
Phone: +81-24-124-2539
Address: 4 Chome-6-2-30-12 Manganji, Hino-shi, Tokyo 191-0024